Order and Payment

What’s the difference between N95, N99, and N100 face masks?
The number marked on a face mask indicated its effective percentage of filtered air particles. N95 masks can filter out 95% of particulate matter. N99 and N100 can filter out 99%/99.97% of particulate matter. N99 and N100 can filter out 99% of particulate matter in the air.

What kind of face mask should I choose?
When it comes to making the choice of what mask you should choose, you can contact us directly for suggestion.

Shipping and Delivery

How will my order be shipped and delivered?
Your order will be shipped within 2-3 business days and will be delivered in 5-9 business days by standard shipping service from UPS, USPS, and DHL.

How can I track my order?
Input your tracking number via “Track My Order”. But first login to your personal account and don’t login a wrong account.

Shipping fee?

It’s up to the item you order and the shipping address. Check your shipping fee from your checkout in your cart.

Return and Refund

We only accept returned products with quality problems or brand new products for 30 days. For the final return, you should contact our customer service team first for detailed information.